Our Policies
Lahore Kar Rental is committed to providing safe, reliable, and professional car rental services with drivers across Pakistan. To ensure transparency and customer satisfaction, we encourage everyone to read our policies outlined below:
Service Policy
- Our services are available all over Pakistan. However, some remote areas may have limited availability and require prior confirmation.
- Lahore Kar Rental provides rent a car services with drivers only.
- We do not offer rent a car services without driver under any circumstances.
- All our drivers are licensed, experienced, knowledgeable about routes in Pakistan.
- Our Drivers are responsible for the safety of the Passengers and Vehicle, only.
- The maximum driving time for our drivers is 10 hours a day.
- Smoking, Drinking Alcohol, or carrying illegal items in our vehicles is strictly prohibited.
- All vehicles are insured for accidental damages. However, personal belongings of customers are not covered under insurance.
- Lahore Kar Rental reserves the right to refuse service in cases of misconduct, safety concerns, or legal restrictions.
Do You Know?
We proudly serve customers of leading hotels and travel companies, including Pearl Continental Hotel, Serena Hotels, and more.
Booking & Payment Policy
- All bookings must be confirmed in advance via Call, WhatsApp, or Email.
- A booking is considered valid once confirmed by our support team.
- Payments can be made in cash to the driver, or via bank transfer/online transfer.
- An Advance deposit of 30% is required for every booking.
- Children under 12 must travel with an adult. Lahore Kar Rental does not rent vehicles directly to minors under 18, even with a driver.
- We make every effort to provide comfortable services to elderly and differently-abled passengers. Customers are requested to inform us in advance for special assistance.
Our Mission
Mr. Muzamil Sharif, CEO, Lahore Kar Rental has a mission to revolutionize the car rental industry with transparency in throughout your trip with us. [Read More About Us]
Cancellation & Refund Policy
- All advance deposits for wedding & Luxury Car bookings is non-refundable.
- Full Refund: Cancellations made more than 24 hours, before the scheduled trip.
- 50% Refund: Cancellations made more than 12 hours, before the scheduled trip.
- 30% Refund: Cancellations made more than 04 hours, before the scheduled trip.
- No Refund: Cancellations made less than 04 hours, before the scheduled trip.
- A full refund will be provided for cancellations due to extraordinary circumstances beyond anyone's control, such as government-declared curfews, natural disasters, or major political unrest, which make the trip impossible or illegal.
Safety & Responsibility Policy
- We ensure that all vehicles are well-maintained and insured.
- Customers are responsible for taking care of their personal belongings during the trip.
- Lahore Kar Rental is not responsible for any loss of valuables left in the vehicle.
- In the unlikely event of an accident, theft, or vandalism, customers must immediately notify our 24/7 support line and follow the instructions provided.
- Customers are requested to cooperate with drivers regarding road safety and rest breaks for long-distance trips.
Customer Support Policy
- We respond every inquiry / complaint 24/7 via Phone & WhatsApp Number: 0301-7363532
- Customers can visit our office for any support or complaint.
Do You Know?
Lahore Kar Rental is rated 05 Star on Google, due to our excellent customer support & transparency in pricing.
Privacy Policy
- All customer details (name, phone, booking details) are kept strictly confidential.
- We do not share your data with third parties except where required by law.
Lahore Kar Rental reserves the right to update or revise these policies at any time. The latest version will always be available on this page.
Last Updated: October 2025.”
Frequently Asked Questions
Got questions? We have the answers! Explore our FAQs about our car rental services.
How can I book a car with Lahore Kar Rental?
You can book a car with Lahore Kar Rental via Call (0301-7363532), WhatsApp 0301-7363532 & Email (contact@lahorekarrental.com) anytime 24/7.
Does Lahore Kar Rental provide self-drive cars?
No, Lahore Kar Rental do not provide cars without drivers.
Can I pay the driver directly?
Yes, you can pay in cash to the driver. We also accept bank transfers or online transfers.
Are fuel and toll charges included in the rental fee?
No, fuel, tolls, and parking charges are not included unless specified in your booking package.
Does the insurance cover customer belongings?
No, vehicle insurance covers accidental damages, but customer belongings are not insured. Please keep valuables safe.
Can children travel in Lahore Kar Rental vehicles?
Yes, but children under 12 must be accompanied by an adult. We do not rent cars directly to minors under 18.
Can I request a specific driver for my trip?
Yes, subject to availability, we try our best to assign your preferred driver if requested in advance.
How can I check Lahore Kar Rental’s credibility?
You can check our verified Google Business Profile, customer reviews, and hotel partnerships to confirm our credibility.
Need Additional Info?
We are here to guide you through Call or WhatsApp to assist you regarding our policies.